Customer Service
Job Description
We are looking for a motivated and detail-oriented individual to join our team as a Customer Service / Entry-Level Recruiter. This is a great opportunity to start a career in recruiting while utilizing your strong communication and organizational skills. This is an in-office role in Sturbridge Ma.
Pay $20-25 an hour
Key Responsibilities:
Customer Service
- Serve as a first point of contact for candidates and clients via phone, email, or in-person
- Respond to inquiries in a timely and professional manner
- Maintain a positive and professional image while representing the company
- Assist in scheduling interviews and following up with candidates
- Document all communications and maintain accurate records in the system
Recruiting Support
- Answering phones and working with team to fill orders
- Review and screen resume for basic qualifications
- Conduct initial outreach and phone screenings with potential candidates
- Assist in coordinating interviews and onboarding processes
- Maintain candidate database and update status reports
Qualifications:
- High school diploma or equivalent required; associate or bachelor’s degree preferred
- Strong communication skills, both written and verbal
- Excellent organizational skills and attention to detail
- Customer service experience a plus
- Ability to manage multiple tasks in a fast-paced environment
- Proficient in Microsoft Office and/or applicant tracking systems (a plus, but not required)
- Eagerness to learn and grow within the recruiting field
What We Offer:
- On-the-job training and mentorship
- Opportunity for growth into a full recruiting role
- Collaborative and supportive team environment
- Competitive hourly rate or salary, depending on experience
- Benefits package
Meet Your Recruiter
Danielle Lacroix
Lead Recruiting Manager
Greetings! Danielle has been working in staffing for more than three years, specializing in industrial and construction fields. With a master's degree in human resources, she takes pleasure in imparting her knowledge to employees and guiding them toward their next career opportunity.
During her leisure time, she indulges in various activities such as playing volleyball, visiting the racetrack, and camping with her loved ones. She loves the outdoors and cherishes every moment spent in nature.
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